Governance education sessions provide Board members with an introduction to corporate and clinical governance, ensuring that they have a solid understanding of the corporate governance requirements of being an effective Board member and consider the principles of clinical governance and how these apply in a healthcare organisation.
The sessions are designed to facilitate an interactive approach to learning that encourages attendees to participate in the discussions and workshop activities and comfortably raise matters of interest or issues of concern in a supportive environment. This allows individuals to obtain maximum benefit from the sessions as they are able to relate the theory to their own Board experiences.
Sessions can be tailored to suit the governance needs and scale of the organisation from a stand-alone community health service or multipurpose facility to a large public health service or residential aged care facility.
Corporate Governance Training
Program content is based on best practice principles for good governance and draws on literature from the Department of Health and Human Services, Australian Institute of Company Directors and the Victorian Public Sector Commission. The training covers Board governance in the following areas:
- The health service accountability framework
- The key roles of the board including strategy, finance, risk, compliance and the governance of service quality
- Board structure
- Individual roles and responsibilities
- Board processes
- Strategy vs operations
- Board decision making and behaviour
Course material can also be adjusted to suit participants with more Board experience who may be interested in a detailed examination of governance and discussion on the effective application of governance in the board environment. This format provides participants with the opportunity to participate in discussion and problem solving relating to their own board experience. This approach is valuable for workshops conducted for an organisation that include Board members and senior staff. Sessions are for 3.5 hours, however shorter programs of two hours with reduced workshop content are available.
Clinical Governance Training
The program is based on the Safer Care Victoria ‘Delivering high-quality healthcare, Victorian clinical governance framework’ June 2017 and draws on the lessons learnt from ‘Targeting Zero; Supporting the Victorian hospital system to eliminate avoidable harm and strengthen quality of care. Report of the Review of Hospital Safety and Quality Assurance in Victoria’ October 2016.
The training covers the key domains of the clinical governance framework and their application to the health setting. Education material can be adapted to suit participants from a range of health service environments such as hospital, community based health programs or residential aged care. The responsibilities of the Board are highlighted and in particular the concept of shared accountability is discussed. The training includes an overview of effective clinical governance systems and their practical application. Features of clinical governance system failure are discussed and the elements essential to achieving high quality care are considered. The session also includes a workshop component using clinical scenarios relevant to the organisation’s model of care.
The program material can be adapted to suit participants with further Board experience who may be interested in a more practically orientated discussion on clinical governance that allows them to raise issues pertinent to their own organisation such as data systems, incident reporting and review, effective clinical risk management and clinician engagement. This approach is particularly valuable in training sessions conducted with a single organisation that include Board members and senior staff where the opportunity to address specific issues of concern or areas for improvement can be accommodated. Sessions are generally 3.5 hours, however shorter programs of two hours with reduced workshop content are available.
Survey feedback on 2017 governance training sessions:
”Jo-Anne has worked in the industry for many years and delivers in a professional and well informed manner.”
“Well presented, clear information. Good mix of presentation and interaction. Challenging without being threatening.”
“The session was well presented, well-paced and the facilitator had a great range of knowledge and experience”
“I think the real life scenarios provided a great learning experience.”
“In discussion with the other attendees it was obvious that we all derived a lot of knowledge from the presentation and left feeling empowered. Jo-Anne was excellent and I believe she had rapport with all attendees.”
“I will be recommending the presenter to other boards”